Container Ledger Account is a patented solution to simplify container deposit management process between CLA Principal (Shipping Line / Shipping Agent / NVOCC) and CLA Subscriber (Consignee / Freight Forwarder / Forwarder) via CLA Portal (www.claportal.vn) and to speed-up container deposit refunds within 3 working days upon the approval of Shipping Line / Shipping Agent / NVOCC.

No. CLA is voluntary participation by the CLA Principal and CLA Subscriber.

Once the registration is approved, CLA Subscriber can choose to utilize the CLA Cash or CLA Deposit for every container deposit exemption.

• CLA Cash will require a security payment and it is refundable upon CLA deactivation.
• CLA Deposit will require deposit amount for every Bill of Lading equivalent to published tariff by Shipping Lines.

CLA covers container Detention and Damage charges only.

No. CLA Principal will continue to issue invoice directly to CLA Subscriber for any charges incurred.

The claim process is online through CLA Portal (www.claportal.vn). If CLA Subscriber has not paid for the invoice within the credit period, then CLA Principal may submit a claim to CLA Portal. Subsequently, the claim amount will be paid to CLA Principal on behalf of CLA Subscriber.

Yes. The CLA fees will apply based on the CLA Type and container type & size.

Consignee / Freight Forwarder / Forwarder will have to complete the CLA registration online, www.claportal.vn. However, the approval is subjected to internal risk assessment and at the discretion of CLA Vietnam.

No. The CLA fees has to be paid separately upon request for CLA Release for Delivery Order Release purpose.

Upon container return to Depot/Port, thereafter CLA Subscriber may request for refund through our CLA Portal (www.claportal.vn).

No. All information is available on www.claportal.vn